Muzaffarpur: The complaints of smart prepaid meter are continuously increasing. Due to this, a huge crowd of consumers is gathering in the sub-division office everyday. Maximum crowd is happening in Kalyani and Saraiyaganj sub division office located at Tilak Maidan. Vimal, who reached on Thursday, said that before applying prepaid, he was giving information by beating a lot of drums, then why did not he give information before deducting the deferment amount. Superintending Engineer Pankaj Rajesh told that a mega camp is being organized at Madipur office on May 12 to redress the grievances of the people. In this, complaints related to prepaid meters will be resolved. There will be more counters here so that the consumers do not face any problem. He himself is inspecting all the offices daily.
Four people to listen to the complaints of 50 thousand consumers
Including Saraiyaganj and Kalyani sub-division, the number of consumers in the urban area is about 50 thousand. Here, the meter installation agency has kept two persons each in both the sub-divisions to settle the complaints of the consumers. While there are four persons in Madipur Division Office and one person in Ramdayalu Circle Office.
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Did not give information about how to pay the old bill
Complaint one: Raj Kumar told that he has a godown in Pankaj market. Whose monthly bill used to be Rs 1200 to 1400. But now 500 rupees have been deducted in three to four days. Explaining the deferment amount, they tell the same thing at the time of applying prepaid or take it from the consumer who wants to give it. If money is deducted suddenly in this way, then the problem is natural.
Give a complaint: Vinod said that how the old bill will come while installing the meter, did not give any information about how to pay. Suddenly money started deducting. The money is being deducted while recharging daily, even if it is known that how much money has to be deducted so that according to that amount of recharge can be done at one go. The update shows one to two days old in the app. waste time coming to office to understand it
Chamber demands withdrawal of increased fixed charge
North Bihar Chamber of Commerce and Industries President Shyam Sundar Bhimseria has written a letter to the Chief Minister, Energy Minister, Managing Director of Electricity Regulatory Commission to withdraw the fixed charge being taken at the increased rate. In this, there has been a demand to immediately withdraw the fixed charge being taken at the increased rate. Along with this, according to the announcement made by the Chief Minister on March 31, there has been a demand to implement the old electricity rate immediately.
Muzaffarpur: Electricity consumers troubled by disturbances in smart meters, call here for complaints
Rashtriya Vaish Mahasabha wrote a letter to the Energy Minister
State Vice President of Rashtriya Vaish Sabha Siddheshwar Prasad has written a letter to the Energy Minister complaining about prepaid meters. It is said in this that people are worried about deducting more money after getting it installed in shops and homes. He is roaming around the office. The officials of the electricity department are not paying attention to this. Action should be taken by taking concrete steps in this direction.
(youtube https://www.youtube.com/watch?v=lKdTbdML0-I)
