Social media’s power and balancing free speech

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Vijaya Laxmi Tripura
  • Update Time : Thursday, August 22, 2024
Social media

The evolution of social media over the past quarter-century has been nothing short of revolutionary. Originally hailed as a “glocal” town square, social media platforms were envisioned as spaces where diverse voices could converge, exchange ideas, and engage in civil discourse. However, the reality today is far from the idealistic vision that once surrounded these platforms. The rapid growth of social media, coupled with the immense power held by its owners, has transformed these platforms into tools for incitement, misinformation, and hate speech on an industrial scale. Recent events, such as the violent riots in the UK, have starkly highlighted the dangers of unchecked social media and the urgent need for regulation.

In the early days of social media, platforms like Facebook, Twitter, and YouTube were seen as beacons of free speech and democracy. They allowed ordinary people to share their thoughts and opinions with the world, connect with like-minded individuals, and engage in meaningful discussions on a global scale. The promise was that social media would democratize communication, giving everyone a voice and fostering greater understanding across cultural and national boundaries.

However, as social media platforms grew in size and influence, so did the challenges they presented. The very features that made these platforms attractive-ease of use, rapid dissemination of information, and global reach-also made them ripe for misuse. It didn’t take long for bad actors to exploit social media to spread misinformation, incite violence, and propagate extremist ideologies. As the influence of social media grew, so too did the power and wealth of its owners, who, in many cases, showed little interest in curbing the toxic elements festering on their platforms.

The recent racist and xenophobic riots in the UK serve as a sobering reminder of the destructive potential of social media. During these riots, platforms like X (formerly Twitter) were used to spread malicious incitement against minorities and migrants, and to organize violent attacks against innocent members of the public and the police. The rapid dissemination of hate speech and fake news on social media played a key role in fueling the violence, illustrating how these platforms can be weaponized to undermine social order and put lives at risk.

One of the most alarming aspects of the UK riots was the involvement of Elon Musk, the owner of X, who used his massive platform to amplify misinformation and stoke tensions. With over 195 million followers, Musk’s words carry significant weight, and his reckless tweets during the riots only served to exacerbate the situation. By sharing a fake article claiming that UK Prime Minister Keir Starmer was considering sending far-right rioters to “emergency detainment camps” in the Falkland Islands, Musk contributed to the spread of baseless conspiracy theories and further inflamed an already volatile situation. His suggestion that a “civil war is inevitable” was equally irresponsible, adding fuel to the fire at a time when tensions were at their peak.

Musk’s actions during the UK riots raise serious questions about the role of social media owners in the spread of misinformation and hate speech. As the richest person in the world, Musk wields enormous influence, and his ability to shape public discourse through his social media platform is unparalleled. Yet, instead of using this power responsibly, Musk has shown a troubling willingness to exploit his platform for personal gain, even if it means amplifying dangerous and divisive rhetoric.

The events surrounding the UK riots underscore the urgent need for greater accountability and regulation of social media platforms. For too long, these platforms have operated with little oversight, allowing hate speech, incitement, and misinformation to spread unchecked in the name of freedom of speech. While freedom of expression is a fundamental right, it is not absolute; it comes with a duty of responsibility, especially when it has the potential to cause harm.

The time has come for legislators to take a more proactive role in regulating social media. The new Labour government in the UK has already signaled its intention to toughen up internet safety regulations, a move that is both necessary and overdue. Legislation should require tech giants to prevent the spread of illegal and harmful content on their platforms, and to hold them accountable when they fail to do so. This includes imposing sanctions not only on users who spread hate and disinformation but also on the owners of social media companies who profit from this content.

In addition to regulation, education must play a crucial role in addressing the challenges posed by social media. From a young age, children should be taught the responsible use of social media, including how to critically evaluate the information they encounter online and how to engage in respectful and constructive dialogue. By fostering a culture of digital literacy and responsibility, we can help mitigate the harmful effects of social media and ensure that it serves its intended purpose as a platform for positive and meaningful communication.

The current state of social media is unsustainable. The wealth and power accumulated by its owners have allowed them to operate with impunity, spreading incitement, malice, and libelous claims without facing any meaningful consequences. This must change. Social media platforms have become forces of disruption, undermining social order and distorting reality on a massive scale. If they do not voluntarily reform, it is the duty of legislators to intervene and protect the public from the harms they pose.

Ultimately, the goal is not to suppress freedom of speech or to abandon social media, but to ensure that these platforms operate within the bounds of the law and uphold their social responsibilities. Social media has the potential to be a force for good, but only if it is used responsibly and ethically. The days of social media as the wild west of mass communication must come to an end. It is time for a new era of accountability, where social media platforms are held to the same standards as other forms of media and where the rights of users are balanced with the need to protect the public from harm.

The responsibility for this change lies with all of us-platform owners, users, legislators, and educators alike. By working together, we can reclaim social media as a tool for positive social and political engagement, and ensure that it contributes to a more informed, inclusive, and just society.

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Avatar photo Vijaya Laxmi Tripura, a research-scholar, columnist and analyst is a Special Contributor to Blitz. She lives in Cape Town, South Africa.

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